Return & Refund Policy – OfficeCreativeSpace
At OfficeCreativeSpace, your satisfaction is our priority. We are committed to providing a transparent and hassle-free purchase experience. Please review our return and refund policy before placing an order.
1. Eligibility for Refund
Refunds are available only under the following circumstances:
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The product key is verified as non-functional by our support team.
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A cancellation request is submitted before the product key has been delivered.
Please note: Refunds will not be issued for user errors, including:
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Selecting the wrong product.
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Failing to verify system compatibility before purchase.
2. How to Request a Refund
To request a refund, contact our support team at support@officecreativespace.com with the following details:
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Your order number.
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A clear description of the issue encountered.
Our team will review your request and respond within 3–5 business days.
3. Refund Processing Time
Once approved, refunds will be processed within 7–10 business days and returned via the original payment method used for the purchase.
4. Non-Refundable Items
Refunds will not be provided for:
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Digital products that have been successfully delivered and activated.
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Items purchased during promotions, discounts, or special offers (unless the product is defective).
5. Need Help?
If you have questions about your eligibility or require assistance with the refund process, contact our support team: